1. Introduction

Welcome to [Business Name] ("we", "us" or "our"). We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it and what rights you have in relation to it.

If you have any questions, please contact us at [email address].

2. Information we collect

We collect information you provide directly to us when you:

Book a discovery call or appointment

Purchase a service, program or digital product

Join our email list or download a free resource

Send us a message via our contact form or email

Engage with us on social media

The types of information we may collect include your name, email address, phone number, location and any other details you choose to share with us.

3. How we use your information

We use the information we collect to:

Deliver the services and products you have purchased

Send you booking confirmations, reminders and follow-up communications

Send you marketing emails, newsletters and updates (only where you have given consent)

Respond to your enquiries and provide customer support

Improve our website, offerings and client experience

We will never sell, rent or share your personal information with third parties for their own marketing purposes.

4. Email marketing

By joining our email list, downloading a free resource or opting in through our website, you consent to receiving marketing communications from us. Every email we send includes an unsubscribe link. You can opt out at any time and your request will be actioned within 5 business days.

5. Cookies

Our website uses cookies to improve your browsing experience, understand how visitors use our site and deliver relevant content. You can choose to disable cookies at any time through your browser settings, though this may affect the functionality of certain pages.

6. Third party services

We use trusted third-party platforms to operate our business. These may include:

GoHighLevel — website, CRM and email marketing platform

Stripe — payment processing

Zoom — video calls and sessions

Google — analytics and calendar

[Any other platforms the client uses]

Each of these platforms has its own privacy policy, which we encourage you to review. We only share the minimum information necessary for these services to function.

7. Data storage and security

Your information is stored securely on the platforms listed above. We take reasonable steps to protect your data from unauthorised access, disclosure or misuse. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

We retain your personal data for as long as necessary to deliver our services and meet our legal obligations, after which it is securely deleted.

8. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for marketing communications at any time

Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email address]. We aim to respond to all requests within 30 days.

9. Children's privacy

Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy, please reach out to us at:

[Business Name] [Email address] [Website URL] [Country / Jurisdiction]